VAT Relief for disabled or chronically sick

Our prices are shown excluding VAT, because if the items are for the use of a person who is disabled or chronically sick we can normally supply you without charging vat.

What does ‘chronically sick or disabled’ mean?

A person is ‘chronically sick or disabled’ if he/she is a person with a:

  • physical or mental impairment which has a long-term and substantial adverse effect upon his/her ability to carry out everyday activities
  • condition which the medical profession treats as a chronic sickness, such as diabetes

It doesn’t include an elderly person who’s not disabled or chronically sick or any person who’s only temporarily disabled or incapacitated, such as with a broken limb.

If a parent, spouse or guardian acts on behalf of a ‘chronically sick or disabled’ person, your supply is treated as being made to that ‘chronically sick or disabled’ person.

Eligibility for VAT relief

All we need from you in order to waive the 20% VAT on your purchase, is the name and address of the person the item is for and a simple explanation of their chronic sickness or disability.

We can send you our simple form to complete for the above information, contact us and we will send it to you by email or freepost return.

To see full government details of eligibility for vat relief visit:

VAT Relief Form

To claim VAT relief when you purchase products with us, please click here.